To our valued patients and friends,
The COVID-19 pandemic has been a very difficult time for all of us. Many of you have been forced to wait for dental care, and we deeply appreciate your understanding while we kept our office closed to help control the spread of the virus. We are happy to say that we are currently reopening our office. Due to Covid-19 Dr. Otero will be seeing patients Monday through Thursday 8:30am to 1:00pm. Hygiene will be seeing patients on Mondays and Thursdays 8:00am to 4:00pm. We will be adding more days soon for hygiene!
During our initial phase of reopening, we understand that many of you are overdue for cleanings and have outstanding treatment. We understand your desire to get in to see us as soon as possible and we want the same. As we work hard to accommodate everyone’s needs and desires, we ask that you be patient as we do our very best to make appointments for everyone as soon as we can. As I am sure you can understand, there is an incredible backlog of patients that require appointments. We will do all that we can to get everyone in as soon as we can. One of our objectives in scheduling appointments during this time is to allow for social distancing between patients. As a result, it may mean fewer options for scheduling your appointment. We appreciate your understanding.
Your health and well-being continue to be our highest priority, and we are ONLY opening because we have carefully planned and revised our office procedures to greatly minimize the risk of infection for our patients and our team members. Our own families are also patients here, so you can be assured that we will take care of you just well as we would take care of them. While many things have changed, one thing remains the same: our commitment to your safety.
For your peace of mind, the measures we will be taking to provide a safe dental treatment experience include, but are not limited to, the following:
We are proceeding with an abundance of caution, but we want you to feel as confident as we do that any visit you make to our office will be a safe one. We are excited about all of the positive changes that we have made to ensure your safety. Our team has been working diligently to prepare for our re-opening and we are all confident that you will be both comforted and impressed by our efforts.
We look forward to seeing you soon!
Sincerely, Dr. Haraldo Otero